Strong processes that define industry standards. Beat that.
As your partners in business, we strive to exceed your expectations by giving you top quality consistently. This calls for strong processes and systems, that are monitored periodically.
Service Level Agreement Pre-defined SLA documents terms of service that clearly define production volume, timeframes and quality parameters.
Business Process Manual We make an extensive Business Process Manual, that includes all details of a process and get it verified by you for accuracy.
Document Management Our well-defined document management system ensures that data is saved and archived as per your requirements.
Monitoring Efficiency We have pre-defined metrics for each level of production and we share timely feedback with the team to ensure continuous improvement.
Continued Learning We conduct regular training of the team & mentor them based on their performance, to help them stay abreast with new developments.
Die-hard Customer Service Dedicated project managers are supported by an experienced customer service team that works 24/7/365 to ensure compliance.